As nice and curtious Steve was (behind the counter) I came in to get a front end alignment and I wasn't sure if I needed new tires or not.. so they do the alignment THEN tell me I need new tires... what is that? Look at the tires THEN tell me I need an alignment and I would have came back for one!!! They gave me a 600 dollar estimate for 4 tires (mind you they leave theirs out in the sun!!!) and told me if I got new ones they would see if I needed another alignment for free, but not give me a discount or anything for taking my money by giving me that unneeded alignment. Got tires from Goodyear and need a new alignment and I am not going back there since he lied to me and ripped me off... too bad too I thought they were going to be honest
!'m at a loss here. I hate having unhappy customers. In an attempt to contact you to find out what happened, i cannot find any record of you in our data base. I thought perhaps you use a different name on line, so I pulled records on EVERY alignment we have done in the last 4 months. I know every customer on that list, and all are happy with the service. I encourage you to call me at 330 626 1198 so I can get more information from you!. Jim
- Jimyz Automotive